Terms & Conditions

Welcome to THAÏS & STRÖE!

This website www.thais-stroe.com is the property of S.C. THOSAMODA  S.R.L – D. We will next refer to the website with the terms THAÏS & STRÖE, “we” and “our”. Access to and use of the above-mentioned site, including but not limited to information, services and products displayed, are regulated by the following terms and conditions (“TC”) and by the security of information (SI). Placing an online order implies acceptance of the TC and SI, so please read them carefully.

The TC and the SI could be modified from time to time. We will take into consideration our client’s needs and feedback. In consequence, we kindly ask you to verify them before logging in. If you disagree, please do not use this site. Any changes after the placing and our confirmation of the order, will not affect the order except when required by the law.

Please take into consideration that if you are under 16 you must let your parent or guardian know about our  Privacy Policy before you register to use this website or any of this site’s services. We reserve the right to only accept orders from those over  18 years old.

Register

To use some of the services such as placing an order you will need to register. To register, you need to provide the following personal information: first name and surname as shown on your identity card, date of birth, email address, home and delivery address, a telephone number at which you can be reached, as well as ID/passport data. If any of your registration information changes, please notify us at the following e-mail address contact@thais-stroe.com. If the information you provide is inacurrate or imcomplete, we retain the right to block your access to this site, one-sidedly and without prior notification, for a length of time decided by us.

Orders

By placing an order on our website, you give us permission to use your data (including the information added) in order to deliver the products, the services and the information required. This also involves the agreement towards third parties who are involved in the above-described activity. We understand that with the acceptance of the TC and the SI we have your consent to use the information provided by you in order to exclude any possible fraud. This information could be recorded by the authorized bodies.

To place an order, we need to record your information in our database.

Here are the steps you need to follow:

  • On the home page, right side up, there is the “My Account” button. Click on this button.
  • A new web page will open up with fields that you need to fill in, which is the necessary information for us to properly deliver the information, the services and the products on our site
  • After filling in this information, click on “Create Account”.
  • WARNING! To login on the site, you will need a “username” and a “password”. Access to the site and the consequences of any activity performed by using your password is your full responsibility. If you changed your e-mail address, your password or forgot your password, please let us know and we will provide you with a new password. If you notice any activity under your identification data, which is not yours, let us know immediately!
  • We will be able to operate your order only after you log-in. Once logged-in you can go back to the products you want to see.
  • Orders can be placed also without creating the account. Please note that in this case we will not be able to include you in our loyalty campaigns.
  • For the sur mesure relized products we charge 20% from the total value of the product, amount which has to be paid in advance by bank transfer or credit card. In this case the returning of the product will become unavailable.
  • We reserve the right to refuse suspicious orders, such as a large number of products, incomplete login information or which could not be verified, unconfirmed shipping address, others.

Payment

Payment shall be made on delivery or online when you place your order.

Methods of payment:

– online with credit card

– paypall

– cash on delivery

– bank transfer

All prices are exclusive of VAT.

If your order is accepted, we will be in contact about the time and means of delivery.

Pricing Policy

Prices are set when products are displayed on site and do not include VAT. All prices are expressed in EUR. We reserve the right to change prices over time.

Governing Law

The contract between Us and the Purchaser shall be governed by the Romanian law and shall be construed pursuant to the regulations thereof. Any disagreements shall be settled amicably. If disagreements may not be solved amicably, they shall be subject to the Court of International Commercial Arbitration of the Chamber of Commerce and Industry of Romania, according to the regulation thereof.

Major Force

Neither of the Contracting Parties shall be liable for the failure to perform in due time and/or the improper – total or partial – performance of any of its obligations under this contract, if the non-performance or improper performance of those obligations was due to force majeure, as defined by law.

Copyrights

All content on the website www.thais-stroe.com,  design, texts, graphics, structure and all information on www.thais-stroe.com site are the exclusive property of S.C. THOSAMODA S.R.L. – D. Any use of any materials and information displayed on this website is forbidden without written permission from S.C. THOSAMODA S.R.L. – D

Suggestions and Complaints

If you have any suggestions, remarks or complaints, please write to us at contact@thais-stroe.com or phone us at +40 728339549. We take into consideration every suggestion and will do our best to solve any grievances in the shortest time possible.